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Guest Book - Here we go!


We wish to thank all our Guest for sharing more than 1.000 times their feedback into the Community of Tripadvisor. Your opinion is always important to us! A big hug, we love you, Silvia and all the Guys at the Ala.

April 2014

We spent our honeymoon almost 27 years ago at the Hotel Ala and returned for three nights last month. The location is fantastic: close to St. Mark's, a few steps from a vaporetto stop and lovely, comfortable rooms with helpful staff . The breakfast is superb: so many choices, excellent coffee, juices, pastries, eggs.

Ospitale, pratico, comodo... decisamente buono

Dormire una notte in centro Venezia in pace, comodi, con il vaporetto vicino, a due passi da Piazza S.Marco, in una camera confortevole seppur piccola e svegliarsi al mattino trovando una buona colazione che vi aspetta; se volete realizzare questo disegno prenotate in questo hotel.

Io e mia moglie siamo rimasti davvero ben impressionati.
Un dettaglio: hanno il deposito bagagli quindi tengono le valigie anche il giorno della partenza. Non è così scontato che accada negli hotel a Venezia dove lo spazio non abbonda.
Eines des besten 3-Stern-Hotels in Italien, das ich kenne

Das Hotel hat eine tolle Lage, nur wenige Minuten zum Markusplatz und direkt an der Vaporetto-Station Giglio am Canal Grande.
Das Zimmer war schön eingerichtet und sauber, ebenso das Badezimmer. Auch die Größe war angenehm (wir hatten eine Junior-Suite, obwohl ein Standard-Doppelzimmer gebucht war).
Sehr gutes und großzügiges Frühstücksbuffet.
Der Empfang an der Rezeption war freundlich und entgegenkommend, gesprochen wurde englisch.
Kostenfreies W-LAN im Zimmer, die Zugangsdaten für jeweils 24h erhält man an der Rezeption.

Wir werden bei unserem nächsten Venedig-Aufenthalt - wenn möglich - sicher wieder dieses Hotel buchen!

Sosta bella e piacevole

Hotel con posizione ottima, molto molto carino e soprattutto molto pulito. Personale cordiale e gentile.
Le stanze forse un po' piccole, almeno la nostra, ma la sosta risulta nel complesso molto piacevole.
Molto positivo il fatto che ci sia una fermata del vaporetto praticamente attaccata (linea 1). Carina la piazzetta dove si affaccia l'hotel, che dispone anche di un bar molto carino e aperto agli avventori esterni.
Albergo di qualità insomma; si consiglia senz'altro la sosta.

So glad I chose this hotel

I chose this hotel due to its perfect location and good price. Its so easy to find anywhere on the map from here. The staff are friendly and helpful, the room I requested is just a single standard but I was suprised I got a double bed! Lovely room, clean on suite and windows that open to a nice view. The breakfast is included and has a really nice selection of hot and cold meals. They do a fantastic scrambled eggs! I will definitely be back and I will bring my friends next time. I highly recommend this place

Venice cruise port hotel value

Whether traveling a day early or staying late, this hotel is within walking distance of the cruise ship port. You must take the people mover (monorail) from the port to the location of the hotel. There are steps to master to get to the hotel as it is on the other side of the canal, but manageable. Hotel was clean, great value for the $100 US for the night. Rate included breakfast and internet. Hotel has garden in back for enjoyment or dining. Small cafe next to on corner great quick mealsor drinks. Restaurants close by. Staff was attentive eventhough...checking in or out on cruise days will have traffic.

Very good location

This hotel is just about 50 metres from the Grand Canal, boat stop just at the end of the little alleyway (Santa Maria del Giglio is the stop you want). The staff were all very helpful and pleasant and we all thoroughly enjoyed our stay in February. There is a very good bar adjoining the hotel where you get get super cocktails!. Although the website says there are tea/coffee making facilties in the room, there aren't. You can ask for a tray and it appears almost immediately except for one evening when a large party had arrived and 'all the trays were out'. So take your own stuff if you really want something before breakfast. There are mosquito wipes in the room but in the spring and summer probably a good idea to take your own preventatives - I used a camping one with batteries - much better than an electrical one as there was only one charger outlet in the bedroom, with another in the bathroom. There is a pleasant lounge area with wifi and a computer and a little computer cubbyhole with a printer so you can print your return boarding passes. You have to pay for wifi in your room but not downstairs. Decor is a bit old fashioned but all was very clean. My room was larger than the one next door and overlooked a canal. There was a balcony you could sit on which would be pleasant in the summer and you got the added bonus of the gondoliers singing.
If you come by air, make sure you get the orange line (Alilaguna Arancio) to the hotel and not the Blue one. We just missed the orange boat and the boat men told us to get the blue line, but the last stop is at San Marco and is a good 10 minute walk over little bridges etc and navigating the crowds, which could be a problem in the tourist season later in the year. We caught the orange line back, just at the end of the alleyway, much quicker journey and you go up the Grand Canal rather than Murano and the long way round by the Lido. All in all a good hotel in a very convenient location.

Idéalement placé

Juste à quelques mètres de l'arrêt du vaporetto pour l'aéroport, à quelques centaines de mètres de la place St Marc, un service attentionné, des chambres de bonne taille et un petit déjeuner copieux. Excellent rapport qualité prix.
Les bémols, l'isolation n'est pas top et les bruits du couloir entrent facilement dans la chambre, la douche est fixe, ce qui n'est pas des plus pratique.

Splendido albergo in una zona splendida di Venezia

Si trova a due passi dalla fermata del vaporetto. Grande cortesia del personale, buona colazione. Camera bella e grande con mobili antichi e con finestra che dava sul campo Santa Maria del Giglio, molto caratteristico, direi affascinante !

Goed Hotel - centraal gelegen

leuk hotel, zeer centraal gelegen - goed ontbijt - ondanks de vele gasten voor het ontbijt door de carnaval ging alles zeer vlot-vriendelijk en behulpzaam personeel - kamers zeer netjes
zeker een aanrader - zeker zijn prijs waard - gaan er zeker nog eens terug

Fantastic Location

A real find...central to every thing my single room overlooked the canal and even had a double bed!!,comfortable and clean, coffee and tea tray ? just ask and it arrives with a smile, nothing
was too much for the staff, wi fi was free, but had to ask for a code each time it run out, a good bar o site as well, over all a brilliant place to stay and for carnival time (stayed there a week) fantastic
and close to water bus and St Marks Square. a place I would really recommend to anyone,
the only down side was few steps up to lift!

Boa opçao

Bem localizado em Giglio, perto da estação do barco e da praça de São Marco, bem aconchegante com um ótimo café da manhã. O atendimento também muito bom!! Na frente do hotel tem um restaurante excelente... Recomendo a todos!!

Bon séjour

Hotel agréable et chambres cosy. l'hiotel est situé a 200m de la place st marc. le personnel est accueillant. Domage que les cartes postales laissées dans la boite à la reception de l'hotel n'arrivent jamais a destination.

Loved it!

We had a wonderful stay here in a good sized room that was traditionally styled. Our room also had a small balcony overlooking a canal which was wonderful! We really enjoyed it but rooms do vary. (This was also the hotel featured in "An Idiot Abroad 3" and clearly the difference in rooms can be seen between Karl and Worick.) We found the reception staff ok. There is a great little bar attached to the hotel and the staff here were great. Location was perfect, Close to St Marks and also to a vaporetto stop just down the lane. It was expensive but that's expected in Venice. Would definitely stay here again.

Molto buono, consigliato

Posizione, pulizia e cortesia del personale i punti di forza. Sono stato con la mia fidanzata il giorno di San Valentino, camera forse un pò piccola con affaccio su uno strettissimo vicolo (tipico di Venezia), ma nuova e pulitissima cmq accogliente, ottima per una sola notte. Prendendo le camere con vista canale sarebbe perfetto!!! Consigliato anche per buon rapporto qualità/prezzo

Great Location

Nice hotel. Very close to the vaparetto stop, Gilio. Few minutes walk to St Marks square as well as many other attractions. Rooms were small but comfortable. Staff was ok, not that friendly. All in all its a good place to stay since it is near the vaparetto and walking distance to most of the attractions.

Très agreable

Le service à la reception de l'hotel était irreprochable.
Notre chambre était bien, très propre, le lit très comfortable, le linge impeccable (mais sentait les chips au vinaigre).
Selon la description de la reservation, ce n'est pas la chambre que nous aurions du avoir, mais nous nous en sommes accomodé.
Au heures de pointe des douches, la temperature de l'eau pouvait devenir tiedasse.
Le petit dejeuner était décevant.

Vacanza da sogno

Hotel in posizione strategica, a 1 minuto a piedi dalla fermata del vaporetto, a cinque da piazza San Marco.
Curato nei dettagli, colazione abbondante e varia, camere pulite e dotate di tutti i confort.
Personale eccellente.
Lo consiglio vivamente a chi deve fare una vacanza romantica e rilassante.
Un grazie a tutto lo staff dell'hotel, quando torneremo a Venezia, sicuramente soggiorneremo nuovamente nello stesso posto!!!

Excelente Ubicacion

Muy lindo hotel , habitaciones cómodas muy buen servicio de desayuno y excelente ubicación . Lo recomiendo .


ho soggiornato all'hotel ala la notte della vigilia di natale... il personale è molto cordiale e la stanza molto bella. l'unica cosa che mi non mi ha soddisfatto totalmente è la colazione

Totale tranquillità

Questo albergo mi e stato consigliato da una signora di mia conoscenza, e fidandomi del suo consiglio, non ho aspettato, senza indugio ho prenotato le 3 camere.Certamente tutte le mie amiche eravamo in 7, sono state piu che soddisfatte, del servizio della vs gentilezza, e delle vs camere graziose e pulite....magari un po piccine,ma questo resta irrilevante. Un albergo che si puo solo consigliare...grazie allo staff. Poi al rientro dalla ns cena, abbiamo trascorso una piacevole dopo cena nel bar al pianterreno che con la bella saletta affre un po di musica e si piuo bere un drink e chiacchierare, in totale tranquillita. Saluti

Very pleasant

Very pleasant, knowledgeable, and helpful staff--thank you!! Great location.


tolle Lage, netes Hotel., Super-Frühstück!

Ambience and comfort

I have stayed at the hotel before and found it very satisfactory and good value for money. I found no difference this time. Staff are very courteous and helpful and breakfast is good. The bar was closed on the day of arrival (Thursday March 6). I don't know if this is normal or was a one off occasion, but having the (rather attractive) bar adds much to the hotel's ambience and comfort.

Friendly Staff

Excellent location - very easy to find and close to St Mark's, Rialto etc. Excellent breakfast with lots of variety. Nicely furnished room and pleasant bar area. Staff friendly and helpful - would recommend


Great location. Excellent breakfast. Attentive and helpful staff. The hotel reflects its location and retains an old world charm. Biggest drawback was the bed. Hardest matteress I have ever experienced. I will go back because of the pluses but perhaps ask for a different room.

Très bon souvenir.

séjour du 02/05/2014 au 05.05.2014 superbe hôtel accueil impeccable très propre que ce soit la chambre ou le restaurant pour le petit déjeuner nous le recommandons et en plus très bien situé nous garderons un très bon souvenir


Ich war bereits zum zweiten Mal im Ala und fühle mich dort sehr aufgehoben. Eine Oase der Ruhe im hektischen Mittelpunkt Venedigs.


I had a very pleasant stay, the staff was kind and helpful. I will definitely stay here again.

“Great Location, Great Staff” May 2014

Truly, a great location. (we stayed 5 nights) Only 50 yards from the Giglio vaporetto stop and 10 minutes to St. Marks, the Rialto, and the Accademia Bridge. Even though close to everything, it's still far enough away from the tourist traffic and near many good restaurants. The staff was also very helpful and friendly, and the morning breakfast was perfect (American and Continental). Our room and the property were always spotless.